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Study Abroad Program

Study Abroad Program
Clipboard iconQuick Facts

Study Method

ICHM’s standard mode of delivery is face to face with incorporated technology enhanced learning (TEL). Full TEL delivery is available to students impacted by COVID restrictions.

Course Code

Cricos: 097743C

TEQSA: CRS1400554

 

Subject Summary

14 Subjects

10 Core on campus subjects

3 Elective on campus subjects

1 Professional Practice and Research off campus placement

 

Course Diagram

Certificate iconQualification Info

Awards

Study Abroad Program

AQF Level

N/A

This is not hospitality as usual. This is a Masters degree unlike any other. This is the best place for a quality student experience – creating best in class operators proven across the world. This is learning from a wider experience- from dining room to business table.

We believe experience is everything. It’s the experience we have, and the experience we create. Seeking new ways to create the most memorable moments, the most seamless interactions, where the true balance of creativity and interactivity is how we create amazing connections

See the world, create unforgettable experiences.

 

The Master of International Hotel Management (MIHM) is a two year (four semester) full-time course, designed to provide participants with the opportunity to develop advanced knowledge and cognitive skills to understand and manage international hotel operations at a senior level. 

Whilst the course focus is on international hotels, participants could choose to undertake their career paths in other areas of the international tourism and hospitality industry. The course comprises ten core subjects and three electives delivered over eighteen months; plus a final Professional Practice and Research semester of six months in industry, as a capstone subject to complete the course. 

Graduates from hotel schools/universities/colleges - holding business or hospitality related degrees, may receive Recognition of Prior Learning (RPL). 

Work Integrated Learning (WIL) semesters, are a critical component of ICHM’s courses. ICHM

Semester 4 of the Masters provides students with the opportunity to undertake a six month Professional Practice and Research in industry. This capstone subject will enable the student to integrate theory with the practice of work to develop their knowledge, skills and professional networks through lived experiences in a natural workplace setting. There is an expectation that students have a minimum of 200 hours industry experience prior to undertaking their Professional Practice and Research in industry. 

As part of the research project students need to com- plete a minimum of 600 industry hours; in addition to the 200 minimum experience required to undertake the research project. 

Students can engage the ICHM Industry and Career Development (ICD) Managers to assist them with sourcing an industry position for the purpose of this subject. 

The ICD Managers employ a similar process to that which is used for the standard industry placements; with most positions within Australia being paid as regular employees. 

Hyatt
The Langham
The Star
Hilton
Accor
logo-social
Academic and/or Industry Experience

Minimum of a Bachelor Degree (AQF level 7 or international equivalent) in any discipline; or the ICHM Graduate Certificate in International Hotel Management (AQF Level 8); or the ICHM Graduate Diploma in International Hotel Management (AQF Level 8).

 

English requirements

International students may be required to prove English proficiency to enter the Bachelor of Business (Hospitality Management). Students who do not meet ICHM English requirements upon application, may be offered enrolment conditional upon successful completion of an English language course.

English Proficiency - Year 1 or Advanced Entry

  • IELTS - Academic overall score 6.0 (min 5.5 in any band)

  • TOEFL - (IBT) 70 (min 17 in any band)

  • PTE 50 - writing & speaking not below 45

  • Cambridge English (CAE) - 169 (min 162 in any band)

  • High School - Successful completion of the last 2 years of high/ secondary school, where the language of instruction was English

  • HKDSE - 4

Previous Study or Industry Experience

Students are encouraged to apply for Recognition of Prior Learning (RPL) for study taken at another institution; as well as time they may have spent working in the hospitality industry. Approved recognition or credit for previous study or work, may reduce a students overall cost and study workload, or duration.

THIS POLICY IS MOST COMMONLY APPLIED TO:

  • Students who have undertaken some study at other universities, colleges or hotel schools looking to transfer, and gain the advantage of a higher level qualification.

  • People with business-related diplomas or degrees wanting to enter the hotel industry to change their career direction.

  • Industry personnel with experience and some training seeking qualifications with international recognition.

TO APPLY FOR RPL YOU MUST:

  • Submit a full application to ICHM indicating that you want to apply for recognition of your prior learning.

  • Students will be required to submit certified English translations of all academic/other documents (e.g. curriculum) where necessary.

  • A grade of “status” will be given for those subjects where a student has been successful in applying for Recognition of Prior Learning.

  • Where recognition is not granted prior to commencement students will be required to attend classes until exemptions are determined.

  • As part of the recognition assessment, where students are unable to provide sufficient documentation and evidence, recognition cannot be granted.

  • A process of appeal is available in cases of disputes over decisions or refunds granted under these policies.

TEQSA

Australia’s Higher Education providers are registered and monitored by a number of Commonwealth Government departments and agencies. Tertiary Education Quality and Standards Agency (TEQSA) has responsibility for the registration of ICHM, and to accredit its courses. ICHM has been registered for seven years, the longest term TEQSA is able to approve private providers. All courses and qualifications listed on this page as Registered Courses with Course Codes are approved by TEQSA. ICHM’s TEQSA ID is PRV12099.


REGISTERED COURSES COURSE ID

  • Master of International Hotel Management CRS1400554

  • Graduate Diploma in International Hotel Management CRS1400553

  • Graduate Certificate in International Hotel Management CRS1400552

  • Bachelor of Business (Hospitality Management) CRS1200832

  • Bachelor of Business CRS1401090

  • Bachelor of Business (Entrepreneurship) CRS1401096

  • Bachelor of Business (Marketing) CRS1401093

  • Associate Degree of Business CRS1401091

  • Associate Degree of Business (Entrepreneurship) CRS1401097

  • Associate Degree of Business (Marketing) CRS1401094

  • Diploma of Business CRS1401092

  • Diploma of Business (Entrepreneurship) CRS1401098

  • Diploma of Business (Marketing) CRS1401095


FEE-HELP

The Commonwealth Department of Education and Training has approved ICHM as a FEE-HELP provider. As indicated elsewhere, FEE-HELP allows Australian students to obtain student loans.

The Study Assist website studyassist.gov.au provides information for students about government assistance for financing tertiary study. ESOS and CRICOS TEQSA also registers education providers under the Education Services for Overseas Students (ESOS) Act. ICHM has obtained registration, and is listed on the CRICOS register. ICHM Pty Ltd is the registered provider, and is Provider 02914G - SA


TUITION ASSURANCE

The Tuition Protection Service (TPS) is an initiative of the Australian Government to assist and support students whose education providers are unable to complete the delivery of their course of study. While provider closures are rare, when a provider does stop delivering a course it can be a worrying and uncertain time for students. The TPS is in place to provide information and assist affected students. In relation to ICHM, the TPS provides assistance and support to:

  • International students on student visas

  • Domestic higher education students accessing the Higher Education Loans Program (FEE-HELP)

  • Domestic full fee paying students.

In the event of a provider default, eligible students will be supported to continue their studies in an equivalent or similar course, receive a loan re credit for open units of study, or receive a refund for their upfront payments made for an affected unit.


AQF

The Australian Qualifications Framework (AQF) is the national policy for regulated qualifications in Australian education and training. The AQF describes the equivalencies of Australian undergraduate and postgraduate degrees; the ICHM Master of International Hotel Management, Bachelor of Business, Bachelor of Business (Entrepreneurship), Bachelor of Business (Marketing) and Bachelor of Business (Hospitality Management) are thus equivalent in standing to any Australian university degree.

 


WEB REFERENCES

Tertiary Education Quality and Standards Agency (TEQSA) teqsa.gov.au

Australian Qualifications Framework (AQF) aqf.edu.au

Commonwealth Register of Courses for Overseas Students(CRICOS) cricos.education.gov.au

Education Services for Overseas Students (ESOS) internationaleducation.gov.au/Regulatory-Information/ Pages/Regulatoryinformation.aspx

International Education(IE) Group internationaleducation.gov.au

Study Assist studyassist.gov.au

Australian & International Students - Postgraduate Tuition Fees 2022

The full Master of International Hotel Management consists of thirteen subjects, which includes the subject Professional Practice and Research Project; graduates from other universities or hospitality/business related institutions may receive credit transfers reducing the overall cost. Applicants are encouraged to take this into consideration when calculating their tuition fees for this program. 

New International Students are required to pay a once off New Student Fee - A$250. 

Domestic Students

A$3,865 (per subject)

Total indicative course cost $50,245

International Students

A$4,000 (per subject)

Total indicative course cost $52,000

*Note: During Professional Practice & Research Project

Students can earn income (if undertaken in Australia).

Note: All fees are subject to change without notice. All fees will be adjusted annually to reflect increases. Tuition fees quoted at the time of entry/study in this prospectus are for that year only. All monetary amounts are quoted in Australian Dollars. Currency Converter Web references: xe.com or x-rates.com *International Students are required to pay the New Student Fee of A$250 once only, when they first enter ICHM.

For Domestic Students
Master of International Hotel Management
  • Meets entry requirements 10% scholarship, which increases in subsequent semesters if the student achieves a credit or higher for all subjects studied in the prior semester

  • Exceeds English level requirement 15% scholarship

  • Scholarship does not apply to repeat subjects

 


 

For International Students
Meet entry requirements:
  • Scholarship valued at 10% of tuition fees.

  • This increases to 15% for subsequent semesters if you achieve a credit or higher for all subjects studied in the prior semester.

  • Scholarship does not apply to subject repeats.

Exceed entry requirements:
  • Scholarship valued at 15% of tuition fees.

  • This is retained throughout the duration of the course.

  • Scholarship does not apply to subject repeats.

 

The course comprises fourteen subjects, which includes 10 core subjects, three electives and one Professional Practice and Research Paper delivered over two-years. The Graduate Certificate in International Hotel Management and the Graduate Diploma in International Hotel Management are embedded within the two-year MIHM.

More information on the nested awards

 

Graduate Diploma in International Hotel Management - Entry Requirements:

Applicants for this course must provide evidence of:

Academic and/or Industry Experience:

Minimum of a Bachelor Degree (AQF Level 7 or international equivalent) in any discipline; or Advanced Diploma of Hospitality (AQF Level 6 or international equivalent) with a minimum of three years’ relevant industry experience; or the ICHM Graduate Certificate in International Hotel Management

English Fluency:

Applicants whose first language is not English must demonstrate English fluency at IELTS 6.5 Academic overall with no band below 6.0 or an equivalent score in other acceptable tests.

Note: When applying to ICHM certified academic transcripts/supporting documents must be provided in English. These may be certified by the school/institution that issued the original documents, Public Notary or other independent source approved by ICHM. 

 


 

Graduate Certificate in International Hotel Management - Entry Requirements:

Applicants for this course must provide evidence of:

Academic and/or Industry Experience

Minimum of a Bachelor Degree (AQF Level 7 or international equivalent) in any discipline; or Minimum of five years’ industry experience in a middle management position, or Advanced Diploma in any discipline (AQF Level 6 or international equivalent) with a minimum of three years’ industry experience.  

English fluency: 

Applicants whose first language is not English must demonstrate a minimum English fluency at IELTS 6.0 Academic overall with no band below 5.5 or an equivalent score in other acceptable tests. 

Note: When applying to ICHM certified academic transcripts/supporting documents must be provided in English. These may be certified by the school/institution that issued the original documents, Public Notary or other independent source approved by ICHM.

The Master of International Hotel Management was first delivered in semester 2 2018. Since that time the number of student enrolments has increased each semester until impacted by COVID in 2020. The number of students enrolled in the Master of International Hotel Management each year has increased from 7 in the first intake to in excess of 80 students.

Orientation sessions at ICHM are held in week one at the start of each study period to provide a friendly welcome to all new students from Australia and around the world.

With students drawn from across the world, students may not know anyone else before they arrive. The orientation sessions are offered to help you get to know each other, introduce you to campus life either in Adelaide or online, to help you get to know your learning environment, support services and facilities, understand our mutual obligations, our services, meet your teachers, and just generally settle in.

 

What to expect

 

SEMESTER 1 - Graduate Certificate in International Hotel Management

    MIHM101International Hotel Food and Beverage Management

    Managing food and beverage operations requires cross disciplinary skills knowledge and understanding to manage the complexities of achieving high quality outcomes for guest experiences, staff and a hotel’s reputation in an internationally competitive and changing environment. At the same time, it requires managing financial aspects (costs and revenues) specific to the food and beverage operations. This subject will enable the students to develop the knowledge and skills required for the management of food and beverage operations within competitive and changing international hotel operating environments.

    MIHM102International Hotel Accommodation Management

    The revenue derived from hotel accommodation is a significant contributor to the overall profitability of a hotel. Depending on the type of hotel operation, it may include (but is not limited to) the management of front office, housekeeping/hotel facilities, security and engineering. Managing accommodation requires cross disciplinary skills, knowledge and understanding to navigate the complexities of achieving high quality outcomes for guest experiences, staff and a hotel’s reputation in an internationally competitive and changing environment. At the same time, it requires managing all financial aspects (costs and revenues) specific to its accommodation departments in close cooperation with all other hotel areas. This subject will enable the student to develop the knowledge, skills and understanding of managing accommodation and related hotel areas within competitive and changing international hotel operating environments.

    MIHM103Hospitality Management Accounting

    This subject will enable the student to develop an understanding of key financial and operational performance indicators, central to ensuring the current and future profitability of international hospitality business. Students will develop a range of technical skills to measure financial performance which include budgeting, forecasting and cost control. Demonstration of the ability to analyse, synthesise and communicate key aspects of financial accounting into professional practices is a core outcome of this subject.

    MIHM104International Hotel Services Marketing

    This subject will enable the student to investigate and critically evaluate the theory underpinning International Services Marketing. Students will examine the global, social, cultural, commercial, ethical and technological influences and models of consumer behaviour that form the service and product expectations of international hotel guests. The student will examine the significance of the strategies and implications of contemporary services marketing including Customer Relationship Marketing, complaint and service recovery, pricing strategies, consumer strategies, loyalty and retention, target market profitability, competitive analysis, benchmarking and brand differentiation, sales force strategy, information technology and communications, balancing capacity and demand and monitoring consumer buying patterns and behaviours. On completion of this unit, students will demonstrate a managerially-relevant approach and ability to understand the successful marketing of services and delivery of customer service as critical elements in the development of guest expectations and building customer experiences.

SEMESTER 2 - Graduate Diploma in International Hotel Management

    MIHM201Workforce Design and Strategy

    This subject will enable students to examine and connect fundamental HRM tools such as planning, development, implementation and evaluation to critical HR activities. Students will link HRM business strategies and hotel operations to workforce design requirements needed to achieve sustainable competitive advantage in industry. Through analysis of HRM theory, practice and application, students will gain the ability to manage the hotel workforce in an ever changing HRM environment.

    MIHM202Strategic Management

    Strategic Management is concerned with longer term strategic decisions and directions, strategy formulation, implementation and performance monitoring. It draws on knowledge of other disciplines such as marketing, economics, human resource management, leadership, finance and sustainability management. The subject is focused on theoretical models, frameworks (macro-micro-environment, competitive analysis), case studies and practical hospitality industry application of both business and corporate strategy in an international context. Central to this course is the question on how to achieve sustainable competitive advantage. The subject will prepare students to research and critically analyse the business strategy of an individual hotel or a hotel brand and the corporate strategy of hotel corporations and to synthesise knowledge from theoretical concepts and frameworks and apply them in the context of the hotel industry.

    MIHM203International Hotel Revenue Management Prerequisites:

    MIHM103

    This subject will enable the student to critically evaluate the role of revenue management in hotel business performance and apply complex knowledge of strategic pricing to managing international hotel business operations.

    MIHM204aArt and Design in Hospitality Environments

    This subject will enable the student to critically reflect upon the key principles and importance of design, art and theatre in contemporary hospitality management and in a broader cultural context. This includes research, analysis and interpretation of the role of artistic applications in creating the guest experience in a hospitality setting. At the conclusion of this subject, students will have developed a critical understanding of the importance of aesthetic and theatrical aspects in providing the guest experience in hotel and hospitality operations and be able to make recommendations towards good practice.

    MIHM205Information Systems Management

    This subject will enable the student to understand the increasing role and application of information communication systems in the hospitality industry in different competitive aspects, understanding of critical reflection on strategies, concepts and ideas that currently changing hospitality practices. This subject will also enable students for developing perception of the technological interfaces for business success.

    MIHM206International Hotel Brand ManagementPrerequisites:

    MIHM104

    Branding is a promise of value to the customer and often the most important intangible asset of any hospitality business. The subject will cover the relevance and importance of brand management in the hospitality industry. The core of successfully establishing, growing and measuring brand equity lies in accurate positioning and effective brand management and integrated communication strategies. The subject covers elements of brands, positioning, differentiation and values, service branding, building and measuring customer based brand equity, luxury brands, challenges of modern markets, integrated marketing communication programs, brand extensions and brand portfolios, the consumer mind and global branding strategies. The subject will enable students to research and critically analyse hotel brands and hotel corporations with a focus on building and measuring brand equity and synthesise knowledge to formulate recommendations for brand management strategies.

    MIHM207Entrepreneurship and Innovation

    This subject will enable the student to develop and understand both the entrepreneurial mind-set and the important role of both entrepreneurship and entrapreneurship within a hospitality industry context. It will provide tools to be innovative and to evaluate entrepreneurial opportunities in the fast paced, dynamic and multi-faceted hospitality industry, providing the skill set needed to be agents of change within their organisations and beyond.

    MIHM209Business Intelligence for Decision MakingPrerequisites:

    MIHM103

    This subject will enable the student to understand and apply hospitality business analytics modelling through exploring statistical techniques which are necessary for the modern hospitality business environment. The subject covers areas such as data exploration and visualization in hospitality business, information technology, various analytical methods used in decision making. Upon completion of the subject students will be able to prepare and execute informed strategies to achieve competitive advantages in the hospitality business.

SEMESTER 3 - Master of International Hotel Management

    MIHM301Leadership in a Changing World

    This subject will focus on the student’s ability to interpret the challenges of balancing global political, workforce, technological and financial considerations along with personal needs in the pursuit of effective, contemporary and ethical change leadership. Through research into the use of leadership theory and the understanding of the multifaceted nature of organisational leadership, the student will synthesise complex information to develop their personal leadership portfolio for application within the international hotel environment. The student will critically analyse and reflect on the theories associated with leading change in the context of the larger hotel organisational culture.

    MIHM302Hospitality Business in the Global Context

    This subject will develop the specialised skills required for effective decision making in the diverse, complex and rapidly changing international hospitality business environment. Students will gain technical knowledge of the critical forces driving change in the global political, geographic and economic environments and their impact on a diverse and complex international hospitality business environment. This knowledge will enable them to identify, explain and analyse the effects different economic, political and cultural contexts have on hospitality businesses as they operate or expand offshore or face non-domestic competitors at home. The student will apply their skills to synthesise innovative solutions to complex scenarios, with a focus on the use of the multinational company structure, by using their knowledge of global competitive forces and the associated economic, political and cultural contexts.

    MIHM400Professional Practice and Research Workshop

    This subject will enable the student to prepare a foundation of research skills which will enable them to integrate theory with the practice of work to develop their knowledge, skills and professional networks through lived experience in a natural workplace setting when undertaking their future work Integrated learning experience.

    MIHM303Ethics, Justice and Responsible Management in Hospitality 

    This subject explores the major ethics and justice theories and applies these to an international hospitality context. Students will critically examine unethical impacts of global hospitality and challenge current norms and business practices. In the context of complex global issues, best practice leadership for social impact will be analysed. At the conclusion of this subject, students will understand and appreciate the importance of business ethics, corporate social responsibility and community engagement.

    MIHM304Hospitality Property Development and Management Strategies

    This subject develops the specialised skills required to use professional judgement in the choice of property management strategy. The subject has a multidisciplinary approach integrating the legal, accounting and design aspects of developing and managing different classes of property within hospitality business structures. The student will gain advanced understanding of the application of contract law principles and contract management in complex scenarios and reflect on the risks associated with different types of leases. Students will also gain technical knowledge in the evolution and use of different types of business ownership and critically analyse the possible competitive advantages associated with complex multi-owner arrangements separating real estate, brand and management functions.

    MIHM305International Human Resource Management

    This subject will enable the student to evaluate the contemporary environment, function and role of International Human Resource Management. Through complex analysis of foundational and contemporary theory and practice, the student will apply mechanisms specific to the international hotel industry which recognises the effective use of people as a source of competitive advantage.

    MIHM306Managing Customer Relationships and ExperiencesPrerequisites:

    MIHM104

    In an increasingly competitive global hospitality environment driven by rapid changes in consumer behaviour, expectations and new technologies, companies must continuously find new ways to differentiate themselves from their competition. Organisations with customer centricity at their core that build customer relationships strategically, and internationally design a holistic customer experience focusing on delivering service excellence across all customer touchpoints, are gaining competitive advantage. This subject will enable students to review, critically analyse and synthetise complex information or problems of strategic customer relationship and customer experience management principles, and apply theoretical concepts and frameworks in the hospitality industry. This subject will enable students to initiate, plan and implement strategies to improve customer interactions, service delivery and manage customer relationships more effectively.

    MIHM307Research Methods for Managers

    This subject will enable the student to acquire and develop a systematic approach to the theory of research methodology. The student will acquire and apply the specialised theoretical and research methodology knowledge and skills to organise the collection, selection, presentation and analysis (incorporating ICT techniques) of a range of data. The student will utilise the collected data to create, adapt and synthesise innovative research based solutions to practical hospitality business operations. The student will also acquire the skills to utilise the research methodology selected to convert the collected data into appropriate management information including the appropriate use of visual information depictions. 

SEMESTER 4 - Master of International Hotel Management (PP&R)

    MIHM401Master of International Hotel Management: Professional Practice & ResearchPrerequisites:

    The Academic Committee may recommend to the Principal that a student not be permitted to undertake Professional Practice and Research if the student is not making satisfactory progress in subjects related to Professional Practice and Research and/or where a student has failed 50% or more of the subjects attempted in a study period and/or where the student has failed a subject for the second time and/or where the student has not completed a minimum of 200 hours of industry experience.

    This capstone subject will enable the student to integrate theory with the practice of work to develop their knowledge, skills and professional networks through lived experience in a natural workplace setting. This natural workplace setting may include an international hotel, tourism or hospitality setting. The subject will also enable the student to develop an understanding of and apply research methods in the workplace. Students must provide evidence of the completion of a minimum of 600 hours of work.

 

 

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