Accreditation and Quality Assurance







Australia’s education and training system requires institutions to meet and continue to improve its internationally renowned standards; following is evidence of the high quality of education provided for students at ICHM.   


ICHM is registered as a higher education provider and is accredited to provide its courses under the approval of the Tertiary Education Quality and Standards Agency (TEQSA). ICHM’s registration and list of accredited courses may be found on the National Register of Higher Education Providers at this link.



ESOS Framework ;

ICHM’s courses are approved for international students and are registered under the Education Services for Overseas Students (ESOS) Act. ICHM’s list of approved courses on the Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) may be found here


AQF The Australian Qualification Framework (AQF) is the national policy for regulated qualifications in Australian education and training, incorporating the qualifications from each education and training sector into a single comprehensive national qualifications framework. Significantly, according to the AQF both the ICHM Bachelor of Business (Hospitality Management) and the Master of International Hotel Management are rated as equivalent in standing to any Australian university undergraduate and postgraduate degrees, having been approved by TEQSA.



The European Credit Transfer and Accumulation System (ECTS) is a standard for comparing the study attainment and performance of students for higher education across the European Union and other collaborating European countries. Each year of study successfully completed at ICHM attracts ECTS credits.


Learning Management System

Students of ICHM online courses, Bachelor of Business, Bachelor of Business (Marketing) and Bachelor of Business (Entrepreneurship), gain access to ICHMs custom-built learning management system with all course material and assessments developed for an optimal experience through online delivery.


FEE-HELP Provider The Commonwealth Department of Education has approved ICHM as a FEE-HELP provider. As indicated elsewhere, FEE-HELP allows Australian students to obtain student loans. The Study Assist website provides information for students about government assistance for financing tertiary study.


Quality Assurance 

ICHM has built aQuality Management System (QMS)(restricted access) which is used to ensure that it continually meets all relevant accreditation and registration standards.  All ICHM staff have access to the QMS, and participate in cyclical self-assessments which help identify improvements to policies, procedures and associated work practices.


Tuition Assurance

The Tuition Protection Service (TPS) is an initiative of the Australian Government to assist and support students whose education providers are unable to complete the delivery of their course of study. While provider closures are rare, when a provider does stop delivering a course it can be a worrying and uncertain time for students. The TPS is in place to provide information and assist affected students. In relation to ICHM, the TPS provides assistance and support to:

  • international students on student visas,

  • domestic higher education students accessing the Higher Education Loans Program (FEE-HELP)

  • domestic full fee paying students.

In the event of a provider default, eligible students will be supported to continue their studies in an equivalent or similar course, receive a loan re credit for open units of study, or receive a refund for their upfront payments made for an affected unit.

More information is available here.


Quality Indicators for Learning and Teaching (QILT)

The Government endorsed Quality Indicators for Learning and Teaching (QILT) Graduate Outcome Survey (GOS) 2021 report shows that 96.3% of ICHM graduates are employed shortly after completion of their course.




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