Postgraduate

Graduate Diploma in International Hotel Management

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Quick Facts

Intake Dates

5 May 2025

28 July 2025

13 October 2025

16 February 2026

Course Duration:

12 months full time

or part time equivalent (domestic students only)

Mode of Delivery

ICHM’s standard mode of delivery is face to face with incorporated technology enhanced learning (TEL).

Accreditation

CRICOS: 097744B

TEQSA: CRS1400553

Subject Summary

4 Subjects

3 Core on campus subjects
1 Elective on campus subjects

Qualification Info

Awards

Graduate Diploma in International Hotel Management

AQF Level

Campus

Adelaide campus: 131-139 Currie St, Adelaide, Australia

The Graduate Diploma in International Hotel Management is a one year (2 semesters) full-time course designed to provide opportunities for students to develop advanced knowledge, skills and understanding to undertake lower to middle level management positions in international hotels. Whilst the course focus is on international hotels, students could choose to undertake their career paths in other areas of the international tourism and hospitality industry. Domestic students can undertake the course part-time.

Students enrolled in the Graduate Diploma who successfully complete all eight subjects can progress to the Master of International Hotel Management.

The twelve-month Graduate Diploma is nested within the two-year Master of International Hotel Management.

Academic Requirements and/or Industry Experience

Minimum of a bachelor’s degree (AQF Level 7 or international equivalent) in any discipline; or

Advanced Diploma of Hospitality (AQF Level 6 or international equivalent) with a minimum of three years’ relevant industry experience; or

ICHM Graduate Certificate in International Hotel Management

English Requirements

Applicants whose first language is not English must demonstrate English fluency at IELTS 6.5 Academic overall with no band below 6.0 or an equivalent score in other acceptable tests.

Countries exempt from English language requirements:

Australia, New Zealand, Singapore, Canada, United States of America, United Kingdom, South Africa. Applicants from Kenya are exempt if their English grade is B- or better or they have a 2-year diploma or degree course.

Students are encouraged to apply for recognition of prior learning (RPL) – also known as exemptions – for studies completed at another higher education provider, as well as time you may have spent working in the hospitality industry. Your eligibility and quantity of exemptions will be determined by a number of factors such as the similarity of your prior completed studies with your ICHM course, and the equivalence of your prior studies and/or experience with the Australian Qualifications Framework (AQF).

Approved exemptions for previous study or work experience may reduce the overall cost and study load (duration) of your course.

For further information, including the maximum amount of exemptions permitted for your course, please refer to ICHM’s Recognition of Prior Learning Policy.

How do I apply for recognition of prior learning

Individuals must complete the ICHM Recognition of Prior Learning application form, and once complete, submit the completed form and all supporting evidence to ICHM. While applications for RPL can be accepted at any time, you must continue to attend classes until your application has been assessed and exemptions have been either granted or denied.

Evidence requirements

The evidence that you’re required to submit to support your application include (where relevant), and must be translated into English where relevant:

Copies of subject outlines, translated into English where applicable (information must include: learning outcomes, weekly structure, topic list, assessment details, contact hours/student workload)
Certified English translation of your qualification and academic transcript.
Recent CV/resume and work references.

Please note your application won’t be assessed if the required evidence hasn’t been included.

How will my application be assessed?

ICHM will undertake an academic review of your application based on your supporting evidence. ICHM may contact you if further details are required to review your application, which may result in a delay in the assessment of your application.

If your application is approved, exemptions may be granted for the relevant subjects. If your application for RPL is declined, you’ll need to enrol into, and complete, the relevant subjects in order to complete your qualification.

Can I appeal a decision made by ICHM?

You may appeal the outcome of an ICHM decision in accordance with the Academic Grievance Policy published on our website.

Domestic Students	A$3,865 (per subject)	Total indicative course cost $15,400
International Students	A$3,200 (per subject)	Total indicative course cost $25,600

New International Students are required to pay a once off application fee of $250.

Note: Fees are updated on an annual basis, and ICHM further reserves the right to update fees prior to the commencement date of the next semester. Tuition fees quoted at the time of entry/study in the prospectus are for the year of application only. All monetary amounts are quoted in Australian Dollars.

Domestic students enrolling into an ICHM course may be eligible for government assistance in the form of a FEE-HELP loan. For further information regarding FEE-HELP loans, including eligibility requirements, please visit the Commonwealth Government’s Study Assist website.

See our other financial considerations for other expenses to factor in when considering study.

The information on this page is current as of March 2025

Orientation sessions at ICHM are held in week one at the start of each study period to provide a friendly welcome to all new students from Australia and around the world.

With students drawn from around the world, students may not know anyone else before they start studying. The orientation sessions are offered to help you get to know each other, introduce you to campus life either in Adelaide or online, to help you get to know your learning environment, support services and facilities, understand our mutual obligations, our services, meet your lecturers, and just generally settle in.

What to Expect

Note: Electives are subject to change

SEMESTER 1 - Graduate Certificate of International Hotel Management

MIHM101

International Hotel Food and Beverage Management

Managing food and beverage operations requires cross disciplinary skills knowledge and understanding to manage the complexities of achieving high quality outcomes for guest experiences, staff and a hotel’s reputation in an internationally competitive and changing environment. At the same time, it requires managing financial aspects (costs and revenues) specific to the food and beverage operations. This subject will enable the students to develop the knowledge and skills required for the management of food and beverage operations within competitive and changing international hotel operating environments.

MIHM102

International Hotel Accommodation Management

The revenue derived from hotel accommodation is a significant contributor to the overall profitability of a hotel. Depending on the type of hotel operation, it may include (but is not limited to) the management of front office, housekeeping/hotel facilities, security and engineering. Managing accommodation requires cross disciplinary skills, knowledge and understanding to navigate the complexities of achieving high quality outcomes for guest experiences, staff and a hotel’s reputation in an internationally competitive and changing environment. At the same time, it requires managing all financial aspects (costs and revenues) specific to its accommodation departments in close cooperation with all other hotel areas. This subject will enable the student to develop the knowledge, skills and understanding of managing accommodation and related hotel areas within competitive and changing international hotel operating environments.

MIHM103

Hospitality Management Accounting

This subject will enable the student to develop an understanding of key financial and operational performance indicators, central to ensuring the current and future profitability of international hospitality business. Students will develop a range of technical skills to measure financial performance which include budgeting, forecasting and cost control. Demonstration of the ability to analyse, synthesise and communicate key aspects of financial accounting into professional practices is a core outcome of this subject.

MIHM104

International Hotel Services Marketing

This subject will enable the student to investigate and critically evaluate the theory underpinning International Services Marketing. Students will examine the global, social, cultural, commercial, ethical and technological influences and models of consumer behaviour that form the service and product expectations of international hotel guests. The student will examine the significance of the strategies and implications of contemporary services marketing including Customer Relationship Marketing, complaint and service recovery, pricing strategies, consumer strategies, loyalty and retention, target market profitability, competitive analysis, benchmarking and brand differentiation, sales force strategy, information technology and communications, balancing capacity and demand and monitoring consumer buying patterns and behaviours. On completion of this unit, students will demonstrate a managerially-relevant approach and ability to understand the successful marketing of services and delivery of customer service as critical elements in the development of guest expectations and building customer experiences.

MIHM104

International Hotel Services Marketing

SEMESTER 2 - Graduate Diploma of International Hotel Management

MIHM201

Workforce Design and Strategy

This subject will enable students to examine and connect fundamental HRM tools such as planning, development, implementation and evaluation to critical HR activities. Students will link HRM business strategies and hotel operations to workforce design requirements needed to achieve sustainable competitive advantage in industry. Through analysis of HRM theory, practice and application, students will gain the ability to manage the hotel workforce in an ever-changing HRM environment.

MIHM 202

Strategic Management

Strategic Management is concerned with longer term strategic decisions and directions, strategy formulation, implementation and performance monitoring. It draws on knowledge of other disciplines such as marketing, economics, human resource management, leadership, finance and sustainability management. The subject is focused on theoretical models, frameworks (macro-micro-environment, competitive analysis), case studies and practical hospitality industry application of both business and corporate strategy in an international context. Central to this course is the question on how to achieve sustainable competitive advantage. The subject will prepare students to research and critically analyse the business strategy of an individual hotel or a hotel brand and the corporate strategy of hotel corporations and to synthesise knowledge from theoretical concepts and frameworks and apply them in the context of the hotel industry.

MIHM203

International Hotel Revenue Management

Prerequisites:

MIHM103

This subject will enable the student to critically evaluate the role of revenue management in hotel business performance and apply complex knowledge of strategic pricing to managing international hotel business operations.

MIHM204a Art and Design in Hospitality Environments

This subject will enable the student to critically reflect upon the key principles and importance of design, art and theatre in contemporary hospitality management and in a broader cultural context. This includes research, analysis and interpretation of the role of artistic applications in creating the guest experience in a hospitality setting. At the conclusion of this subject, students will have developed a critical understanding of the importance of aesthetic and theatrical aspects in providing the guest experience in hotel and hospitality operations and be able to make recommendations towards good practice.

MIHM205 Information Systems Management

This subject will enable the student to understand the increasing role and application of information communication systems in the hospitality industry in different competitive aspects, understanding of critical reflection on strategies, concepts and ideas that currently changing hospitality practices. This subject will also enable students for developing perception of the technological interfaces for business success.

MIHM206 International Hotel Brand Management

Prerequisites:

MIHM104

Branding is a promise of value to the customer and often the most important intangible asset of any hospitality business. The subject will cover the relevance and importance of brand management in the hospitality industry. The core of successfully establishing, growing and measuring brand equity lies in accurate positioning and effective brand management and integrated communication strategies. The subject covers elements of brands, positioning, differentiation and values, service branding, building and measuring customer based brand equity, luxury brands, challenges of modern markets, integrated marketing communication programs, brand extensions and brand portfolios, the consumer mind and global branding strategies. The subject will enable students to research and critically analyse hotel brands and hotel corporations with a focus on building and measuring brand equity and synthesise knowledge to formulate recommendations for brand management strategies.

MIHM207 Entrepreneurship and Innovation

This subject will enable the student to develop and understand both the entrepreneurial mind-set and the important role of both entrepreneurship and entrapreneurship within a hospitality industry context. It will provide tools to be innovative and to evaluate entrepreneurial opportunities in the fast paced, dynamic and multi-faceted hospitality industry, providing the skill set needed to be agents of change within their organisations and beyond.

MIHM208 Academic and Research Skill Development

This subject will enable the student to develop the skills and knowledge required to develop a sound academic preparedness for undertaking master’s education. The students will be introduced to a range of concepts and strategies that will provide them with the capacity to succeed in higher education.

MIHM209 Business Intelligence for Decision Making

Prerequisites:

MIHM103

This subject will enable the student to understand and apply hospitality business analytics modelling through exploring statistical techniques which are necessary for the modern hospitality business environment. The subject covers areas such as data exploration and visualization in hospitality business, information technology, various analytical methods used in decision making. Upon completion of the subject students will be able to prepare and execute informed strategies to achieve competitive advantages in the hospitality business.