Graduate Certificate in International Hotel Management:

The Graduate Certificate In International Hotel Management is comprised of four subjects; two of which focus on two major operational areas - the Food & Beverage and Accommodation Departments. These subjects allow students to develop the skills and knowledge to manage these areas and the resulting guest experience. The later two, introduce the interdisciplinary nature of hotel management; through the study of Hospitality Management Accounting and Marketing. Providing students with an understanding of key financial indicators leading to the profitability of an international hospitality business; and an insight into the factors contributing the models of consumer behaviour that from the service and product expectations from international hotel guests. 

The Graduate Certificate in International Hotel Management course is designed to provide opportunities for participants to develop and enhance knowledge, skills and understanding to undertake lower management level positions in international hotels. Whilst the course focus is on international hotels, it also equips participants with knowledge and skills to undertake career paths in other areas of the international tourism and hospitality industry.

This six-month course is embedded within the twelve-month Graduate Diploma in International Hotel Management. The twelve-month Graduate Diploma is nested within the two-year Master of International Hotel Management. 

The course is comprised of 4 core subjects. Domestic students can undertake the course part-time.

Core Subjects:

• MIHM101 - International Hotel Food and Beverage Management
• MIHM102 - International Hotel Accommodation Management
• MIHM103 - Hospitality Management Accounting  
• MIHM104 - International Hotel Services Marketing   

View Subject Descriptors

Graduate Diploma in International Hotel Management:

Following on from the four core subjects in the Graduate Certificate; the Graduate Diploma In International Hotel Management is comprised of three core subjects plus one elective. 

Building on the foundation from Semester 1; students critically evaluate the role of revenue management and strategic pricing in overall hotel business performance. They also examine and connect fundamental human resource management tools, linking them to the businesses strategy and workforce design requirements. Students will also be required to consider long term strategic decision processes and strategy formulation, and how it applies to businesses in an international context.

The Graduate Diploma in International Hotel Management is is designed to provide opportunities for participants to develop advanced knowledge, skills and understanding to undertake lower to middle level management positions in international hotels. Whilst the course focus in on international hotels, it also equips participants with knowledge and skills to undertake their career paths in other areas of the international tourism and hospitality industry. Domestic students can undertake the course part-time.

The six-month Graduate Certificate in International Hotel Management contributes 4 of the core subjects and is embedded within the twelve-month Graduate Diploma in International Hotel Management. The twelve-month Graduate Diploma is nested within the two-year Master of International Hotel Management. 

Students that have completed the Graduate Certificate in International Hotel Management or equivalent will select three core, and one elective subject from those listed below.

Core Subjects: 

• MIHM201 - Workforce Design and Strategy
• MIHM202 - Strategic Management
• MIHM203 - International Hotel Revenue Management 

Elective Subjects*: 

• MIHM204a - Art and Design in Hospitality Environments
• MIHM205 - Information Systems Management
• MIHM206 - International Hotel Brand Management
• MIHM207 - Entrepreneurship and Innovation

View Subject Descriptors
*Note that not every elective will be offered each semester

Master of International Hotel Management:

Building on Semester 1 and Semester 2, Semester 3 - the Master of International Hotel Management extends the students learning to a Masters level with a focus on leadership and change and global business contexts. Students will be required to interpret the challenges of balancing global, political, workforce, technological and financial considerations along with personal needs in the pursuit of effective, contemporary and ethical change leadership. They will also investigate and gain a technical knowledge of the critical forces driving change within a global environment; synthesising this knowledge into innovative solutions to complex scenarios, particularly within multinational company structures. 

The Master of International Hotel Management is designed to provide participants with the opportunity to develop advanced knowledge and cognitive skills to understand and manage international hotel operations at a senior level, providing leadership in decision making processes and managing change. Whilst the course focus is on international hotels, participants could choose to undertake their career paths in other areas of the international tourism and hospitality industry. Domestic students can undertake the course part-time.

The Graduate Certificate in International Hotel management and the Graduate Diploma in International Hotel Management are embedded within the two-year Master of International Hotel Management.

Students that have completed these qualifications or equivalent, should select two core and two elective subjects from those listed below.

Core:

• MIHM301 - Leadership in a Changing World
• MIHM302 - Hospitality Business in the Global Context

Elective*:

• MIHM303 - Ethics, Justice and Responsible Management in Hospitality 
• MIHM304 - Hospitality Property Development and Management Strategies
• MIHM305 - International Human Resource Management
• MIHM306 - Managing Customer Relationships and Experiences

View Subject Descriptors
*Note that not every elective will be offered each semester

MIHM401 - Master of International Hotel Management: Professional Practice & Research

This Professional Practice and Research capstone subject will enable the student to integrate theory with the practice of work to develop their knowledge, skills and professional networks through lived experience in a natural workplace setting. Research methods and their application in a business environment will be delivered through workshops in the semester prior to the Professional Practice and Research semester.  

The subject will allow students to develop an understanding of and apply research methods in the work place; students must provide evidence of the completion of a minimum of 600 hours of work.

Students undertaking the Professional Practice and Research semester in industry, will be assisted by the ICHM Industry and Career Development team in finding a suitable property.  

This subject also contains research workshops which provide the opportunity for students to develop an understanding of the main concepts and principles encountered in research methodology and how they can be applied to the workplace setting providing management information. 

View Subject Descriptor