20.12.19 | ICHM Graduate Story

A Cut Above

Graduate Sachi Fletcher is Restaurant Manager at Hentley Farm, and the Barossa Valley establishment has recently picked up two prestigious awards.

Sachi Fletcher is the Restaurant Manager at Hentley Farm in Seppeltsfield, Barossa Valley, one of Australia’s most renowned wine - producing regions.

In 2019 the restaurant picked up the Readers Choice - Regional Award in the Australian Good Food & Travel Guide (and also retained its two hats for the third consecutive year). Hentley Farm Restaurant also won the Best Restaurant in South Australian - Restaurant & Catering’s Awards for Excellence.

Sachi has been at the helm of Hentley Farm since August 2018. She was previously Restaurant Manager at Sharaku Restaurant, Hakuba Springs Hotel, Hakuba, Japan. 

In 2016 she had a brief stint away from hospitality and worked as a remedial massage therapist in Sydney for 18 months, after gaining a diploma in that field from the Nature Care College.

Before and during that time Sachi’s career reads like an international travelogue: first in Sydney as a Supervisor at the Sokyo Restaurant and Bar at The Star (while studying); in Hakuba, Japan as Restaurant Manager at Mimi’s Restaurant at the Phoenix Hotel; in Switzerland, as Welcome Office Supervisor (pre-opening team) at W Verbier; in Taipei City, Taiwan as Welcome Desk Manager at W Hotels; and Changzhou Wujin, China as Management Trainee at Sheraton Hotels & Resorts (pre-opening team). 

At ICHM from 2007 to 2010 Sachi was President of the Student Representative Council (2008, 2009 and 2010). Her industry placements were at Sebel & Citigate, Albert Park, Melbourne and Shangri-La The Marina, Cairns, Queensland.

Above all else, Sachi says ICHM taught her to network network network! 

‘Connections are key to success as well as a second language’, she says. 

Sachi’s secondary education was at the Jakarta International School, Indonesia and her second language is Mandarin, which she studied in 2009 at Shanghai Jiaotong University.

‘I chose hospitality as a career because I love connecting with people. It really is fulfilling to create stay and/or dining experiences.
‘However, for a period of time I wanted to get away from the inconsistent working hours, and remedial massage was another way for me to connect with people without the shift work. 

‘But after 18 months I missed the industry too much and jumped back in, hence my move to Japan. I was always a front desk advocate, but wanted to learn something new so put my hand up for an opportunity to run a hotel/restaurant with my partner Charles Adams (also an ICHM graduate). 

‘What better way to get back into the industry than to run a hotel together in my home country! We then felt it was time to give the Barossa a shot, as this is Charles’ hometown.
Her advice: ‘Have fun and work hard on your placements. It makes a difference, as networking is key!’