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You can upload the following file types: 
JPEG (or .jpg) image files are useful for photo or single page scans. If you have a scanned document that is multiple pages then JPEG is not a suitable format; please convert the scanned pages to it to a single PDF file. 
PDF documents are multiple page electronic documents that most document scanners and many common application programs can create. 

You can create PDF versions of your documents with these free tools : 

PrimoPDF www.primopdf.com 
CutePDF Writer www.cutepdf.com 

Commercial versions of PDF creation tools such as Adobe Acrobat can also be used. 

Please make sure all pages are A4 size 
Please convert any other documents such as Microsoft Word to PDF for uploading using the tools above or features built into the application. 
Please do not upload PDFs that are protected or secured with a certificate or password. If you have one of these documents you should convert it to an unprotected PDF first by either : 

a. Print the document as a PDF file with one of the tools above. 
b. Remove any password/security certificate information if you created the original document.