Work At ICHM

ICHM provides a progressive and exciting environment, as it works towards producing the future hotel and hospitality leaders of tomorrow. Combining a team of highly credentialed and dedicated academics with seasoned industry professionals, ICHM looks to career growth while nurturing the ICHM culture. 

Find below the current opportunities at ICHM:

LEARNING SUPPORT OFFICER - CASUAL - VARY HOURS UP TO 19 PER WEEK

About ICHM

The International College of Hotel Management (ICHM) Adelaide, has produced graduates of the highest calibre that now work at all levels of management within the international hospitality industry. ICHM is proud to have exceptional graduate employment outcomes, with more than 95% of graduates employed upon graduation.

ICHM was the first and remains the only, official Swiss Hotel Association (SHA) school in Australia. The SHA is the world’s oldest and most respected hotel industry body, representing excellence and outstanding quality in hospitality education worldwide.

The opportunity

The Learning Support Advisor will work in a casual capacity with varying hours of work up to around 19 per week, between the hours of 8.00am to 6.00pm Monday to Friday within a team environment, to ensure students achieve positive learning outcomes and academic success. 

The Learning Support Advisor role is varied and requires the ability to work with students in a range of situations, one on one and face to face, in small group, within the classroom and within an online consultation setting.  As a teaching focused institution, the role of Learning Support Advisor enjoys a balance between teaching within the area of Academic Skills development along with individualised student support.

To be successful in this role, your knowledge of learning principles and teaching methods will enable you to develop higher educational student discipline-specific discourses and literacies Our student body is diverse and your capacity to develop and deliver language and learning programs will ensure your success in providing student support excellence.

Our academic staff are key to the success of our programs and your ability to work collaboratively to identify and implement strategic interventions for improving student learning is essential. It is imperative to the role, that you have an understanding of technology-enhanced teaching and learning approaches and have the ability to lead continuous quality improvement.

Overview of key responsibilities

  • Provide systematic learning support for a diverse range of students by developing and delivering generic skills programs via the classroom, small groups, face to face or online consultation.
  • Formalising student language challenges.
  • Working collaboratively with academic and professional staff to develop, coordinate and facilitate workshops and initiatives.
  • Support continuous improvement of student learning to enhance student experiences by collating information and independently assessing learning needs to develop strategic support activities and educational programs.
  • Working collaboratively within the student support team to ensure holistic support and guidance is provided to individual students within ICHM undergraduate and postgraduate programs.
  • Oversee and implement the delivery of academic intervention strategies within the ICHM undergraduate and postgraduate programs.

Essential criteria

  • TESOL qualification
  • Applied linguistics qualification - desirable
  • Bachelor Degree qualification or higher in a relevant discipline 
  • High level of organisational and time management skills
  • Experience in an educational environment, providing innovative support systems to students
  • Demonstrated understanding of technology-enhanced teaching and learning approaches
  • Ability to lead quality improvement through benchmarking and evaluation.
  • Excellent verbal and written communication and interpersonal skills.
  • Commitment to cultural diversity and ethical practice principles.
  • Current child-related work certificate (DCSI) or ability to attain.
  • Must have the right to live and work in Australia

To be considered for the position, your application must include a current CV, contact details of two referees and a covering letter addressing the Essential Criteria and addressed to Debra Mules, Human Resource Advisor.

Applications close 20 January 2020.

For further information please visit our website, www.ichm.edu.au   or contact Debra Mules, Human Resource Advisor at dmules@ichm.edu.au  or phone 8228 3651.